TRAVIS COUNTY Technical Trainer - Cybersecurity Awareness in AUSTIN, Texas
JOB SUMMARY: Develops and coordinates activities for cybersecurity awareness training, planning and education. Ensures all employees understand and follow best practice cybersecurity requirements. Works with departmental management in the development, communication, and execution of the program's strategy and training requirements. Collect, analyze, and compile program-level performance metrics to evaluate and document training to meet compliance requirements DUTIES AND RESPONSIBILITIES: Creates and delivers training and development programs to all levels of department users. Creates and develops manuals, technical documentation and other reference materials to assist users and other Information Technology staff in the use of applications. Develops documentation for custom applications. Designs training programs, classes and workshops, based on organizational needs. Recommends or develops schedule of training classes and more customized training sessions. Plans training to meet user needs. Provides input into development of organizational technical training goals and objectives. Coordinates publishing of training content and updates. Collects, maintains and produces reports on training effectiveness and other statistics. Performs other job-related duties as assigned. MINIMUM REQUIREMENTS: Education and Experience: Bachelor's degree in Computer Science, Information Systems, Instructional Technology, Education or a directly related field AND three (3) years of related work experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Preferred: Microsoft Certified Trainer (MCT) or a related certification. WORK ENVIRONMENT & OTHER INFORMATION: Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: 8:00 AM to 5:00 PM; Monday through Friday Works Some Holidays, Nights and Weekends Department: Information Technology Services Criminal Background Check Required.